Privacy Policy

This Privacy Policy (“Policy”) applies to the Otter Cares Foundation. This website, https://www.myprojectheart.org (“Website”), is operated by the Otter Cares Foundation (“OtterCares” or “we”). The Policy explains what personal information we collect, how we use, share, and protect your personal information, and your rights and choices regarding your information.

Please read this Policy carefully. If you have any questions about this Policy, you may contact us at any time using one of the methods described below. If you do not agree with this Policy, you may choose not to use this Website.

Personal Information We Collect

Depending on your interactions with us and your device and account settings, we may collect one or more of the following categories of personal information about you. Not all categories of personal information will be collected or received about every individual.

• Identifiers such as your name, phone number, address, email address, device and online identifiers (e.g., MAC or IP address) and other similar identifiers.
• Commercial information such as products or services obtained or considered.
• Internet or other similar network activity such as search terms, whether you have downloaded materials or resources from this Website, and other information on your interactions with this Website.
• Communications such as emails or other communications with our team.
• Sensory data such as photographs or videos.

We do not currently collect sensitive personal information.

How We Collect Your Personal Information

Directly From You

We may collect personal information from you when you provide it to us. This may include information you provide when:

• Entering information on this Website such as signing up for our newsletter, filling out our contact us webform, downloading or ordering copies of our resource materials or books, or applying for one of our grants.
• Contacting us such as emailing or calling us.
• Creating a Project Heart account or otherwise registering on this Website.

You are not required to provide the personal information we request. If you choose not to give us your personal information, you can still access this Website; however, you will not be able to access areas that require personal information.

Information We Collect Automatically

We may place first party and third-party cookies, beacons, tags, scripts, and other web tracking technologies (collectively, “Cookies”) on this Website that collect and store personal information about your use of and interactions with this Website and our services. Additionally, we may use framing techniques, which may set a Cookie to enable the feature to function properly, to serve content from third parties while preserving the look and feel of this Website. Any third-party Cookies are governed by such party’s privacy policy.

For further information, please see Cookies.

How We Use Your Personal Information

We use, disclose, and otherwise process the personal information we collect for the following purposes:

• Provide our services such as providing the non-profit services or information you request from us.
• Communicate with you such as sending you our periodic newsletter, polls, surveys, and any other information that we believe may be pertinent to you. You may opt out of receiving any, non-service-related communications by emailing us or by clicking on the “Unsubscribe” link in any email we send to you.
• Personalize this Website such as by enhancing your experience on this site and providing interactive or personalized elements on the sites.
• Improving this Website such as better preparing future content based on the interests of our users.

Disclosure to Third Parties

Companies within our Corporate Family

We may provide your personal information to our affiliates to provide shared services such as information technology support, infrastructure, and cybersecurity services.

Service Providers and Contractors

We may disclosure your personal information to service providers and contractors that provide services to help us with our business activities such as marketing, shipping, non-profit management, and website maintenance and hosting services. These companies are authorized to use your personal information only as necessary to provide these services to us, must abide by our data privacy and information security requirements, and are not allowed to use any personal information they receive from us for any other purpose. Except as otherwise permitted in this Policy, we will not share your personal information with any other third-party organizations except with your express consent.

Other Third Parties

We may share your personal information with other types of third parties, including:

• Data analytics providers which are parties who provide data analytics services to us such as aggregated reporting on this Website’s performance and our user’s experience when on this Website (e.g., Google Analytics).
• Parties you direct, request, or otherwise authorize us to share your information with.
• Other non-profit organizations which we may either work with or who may otherwise assist us with our non-profit activities.
• We share your personal information with our partners and with third-party independent contractors for purposes of tracking information generated through the Website.

Pursuant to Legal Requests or Requirements

We may disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authority; to protect and defend OtterCares, its subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners in connection with any legal action, claim, or dispute; to enforce the Terms and Conditions of Use of this Website; to prevent imminent physical harm; and in the event we find your actions on this Website violate any laws or our Terms and Conditions of Use.

Corporate Transactions

If we are involved in a merger, acquisition, dissolution, or sale of all or a portion of our assets, we reserve the right to sell or transfer your personal information as part of such transaction. In such event, you will be notified via email or a prominent notice on this Website of any change in ownership, new uses of your personal information, and choices you may have regarding your personal information.

Cookies

When you use this Website, we may automatically collect personal information about your use of this Website, including via first-party and third-party Cookies. Any personal information collected or submitted by you via any third-party Cookie is governed by that party’s respective privacy policy, and we encourage you to carefully read the applicable privacy policy. We currently use the following categories of cookies:

• Essential Cookies which are required for basic site functionality and cannot be opted out of.
• Statistics Cookies which allow us to optimize this Website’s functionality and understand how you interact with this Website (e.g., user traffic statistics).
• Marketing Cookies which may be used to display advertising or to allow third parties to track your behavior (e.g., YouTube). OtterCares does not use these cookies for any cross-contextual advertising.

Where required by applicable law, we will obtain your consent prior to using certain types of Cookies. Depending on the state in which you are located, you may be able to reject any non-functional Cookies when you first access this Website. You may also adjust your preferences by clicking on the “Cookies Settings” link at the bottom of this Website. If you choose to block some or all Cookies, you will still be able to use this Website, but your ability to use some features or areas of this Website may be limited.

Global Privacy Control

Global Privacy Control is a setting that allows you to opt out of certain types of sales and sharing of your personal information. This Website honors Global Privacy Controls, which will opt you out of the sales and sharing of information collected via Cookies and applies to the browser which you are using.

Do Not Track

Some browsers offer a “do not track” or “DNT” option. DNT sends a signal to the websites you visit about your DNT preference setting. This Website currently responds to DNT signals.

Rights Regarding Your Personal Information

Depending on your state of residence you may have one or more of the following rights:

• Right to know whether we have collected personal information about you and the right to access such data.
• Right to correct any inaccurate personal information we maintain about you.
• Right to delete personal information about you we have either collected from you or obtained about you and retained.
• Right to opt out of the sale or sharing of your personal information or certain types of profiling.
• Right to obtain a copy of your personal data.
• Right not to be discriminated against if you choose to exercise any of the above rights.

Exercising Your Rights

To exercise one of the above rights, please email us or send your request via postal mail using the contact information below. You do not need to create an account to submit a request. Certain states allow an authorized agent to submit a data privacy request on your behalf. We may ask your authorized agent to provide proof you gave such agent permission to submit the request and/or require you to either verify your own identity directly with us or directly confirm with us you provided the authorized agent with permission to submit a request for you.

Unless otherwise required or allowed by law, we will respond to your privacy request within thirty (30) days. If we require more time, we will inform you in writing electronically of the reason for the delay and of the extension period.

Appealing Our Decision

If you believe we have made an error in responding to your consumer rights request or would like to appeal a decision regarding your consumer rights request, please contact us via email explaining the reasons for your appeal. No later than thirty (30) calendar days after the receipt of your appeal (or sooner if required by applicable law), we will inform you in writing as to whether any action was taken or not taken in response to your appeal, including a written explanation of the reasons for our decision.

Data Retention

We will retain your information for as long as needed to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Protection of Your Personal Data

We follow accepted industry standards to protect any personal information you have provided to us. Although we employ various security measures, no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.

Links to Third Party Websites

This Website contains links to other sites which are controlled by third parties, not by us, and whose privacy practices may differ from ours. Any information you provide via these third-party sites is governed by that site’s privacy policy, and we encourage you to read such policy if you choose to visit one of these sites. We are not responsible or liable for the content or privacy practices of any linked sites or programs.

Changes to This Policy

By using this Website, you consent to the collection and use of your personal information by OtterCares in accordance with this Policy. If we make any material changes, OtterCares will notify you by means of a notice on this Website or by an email to your address on file prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Details

If you have any questions or concerns regarding this Policy, you can contact us at: